Dear Cory,

I have to relate an experience that occurred with your Indiana Steri-clean office. After endless attempts to get my home in order, I called Steri-Clean and met with Tony and Gary. Not being shocked by my living conditions, they were there to help.

But I put a slight twist to the process. I am a compulsive shopper and had clothes, shoes, and accessories in their original state. Could I possibly sell the items and recoup some of my losses to put towards home improvement?

So my challenge was twofold. They engineered a plan. Racks were constructed in an outside building. Bags of clothing were sorted and hung up neatly. A flow of traffic was established. I had “enclosed” my yard sale operation.

This took much more work. We had pitch, save, donate, and sell decisions. In addition to removing my clutter, the home was cleaned and organized.

I got a second chance. Tony was here every day of the cleanup informing me of his objectives, folding clothes like a Gap employee or scrubbing the kitchen—Tony was 100% committed. As the debris cleared, I noticed a spring in my step and a smile on my face. The layers were peeling away to reveal someone I liked.

I am grateful to you and your television show because hoarders came out into the open. People are taught to be accepting, non-judgmental, and open to each individual’s needs in your franchise.

Tony was focused on reaching goals, and Gary was on fire with marketing ideas. The crew was enthusiastic and offered great input. Everyone contributed to getting the job done. Could I even say it was… FUN?

So Cory, if you are ever in Indiana, ring my front doorbell. I can now open my door and welcome you in.

Sincerely,
Christina L.